The customer remains the single most important component on the CEO’s strategic agenda.
The CXSA Middle East is an inspired and educated community of Customer Experience & Service Professionals, dedicated to the needs of the GCC region, that delivers accelerated impact for people and organisations.
Members have access to a community of practitioners and thought leaders to inspire ideas, new thinking and change.
A next practice curriculum covering the length and breadth of the customer-led agenda with an opportunity for members to achieve CXSA certification.
Equipping and empowering our members to translate knowledge and capability into sustained business impact.
Building a customer experience community in which we can be truly proud
The customer agenda is the most exciting initiative on the strategic change agenda. While there are many companies who have made good progress internationally, we are just touching the surface of what can be achieved.
We empower their people to challenge the status quo, showing them how to create a culture of extraordinary employee engagement and transform the relationship between employees and customers into a powerful partnership capable of achieving remarkable results.
What we do
CXSA Centre of Knowledge & Expertise
A blend of education, advice, delivery, knowledge and certifications supporting customers & practitioners to leverage opportunities and solve challenges.
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