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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article CX skills builder: How to articulate your CX value & secure your budget

CX skills builder: How to articulate your CX value & secure your budget

  • Post author:Liliana Petrova
  • Post published:September 20, 2019
  • Post category:Article/Customer Experience

In CX SKILLS BUILDER: OWN THE CUSTOMER EXPERIENCE we urged you to find CX problems and fix them instead of diagnosing and mapping them. That is the right strategy when you…

Continue ReadingCX skills builder: How to articulate your CX value & secure your budget
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