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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article When there’s no chat in Chat Support

When there’s no chat in Chat Support

  • Post author:Liliana Petrova
  • Post published:January 4, 2020
  • Post category:Article/Customer Experience

Today we talk about chat support, the customer experience VALUE that it creates and the ROI of the business case to implement it. Although we are skeptical about the value of…

Continue ReadingWhen there’s no chat in Chat Support
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