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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article The desire to make a difference in creating a customer-oriented culture

The desire to make a difference in creating a customer-oriented culture

  • Post author:Ian Golding
  • Post published:October 11, 2019
  • Post category:Customer Experience/Interview

This year, Ian Golding (that’s me), will officially become the author of a book. A lifetimes ambition, I am beyond excited!! However, I would never have got to the point…

Continue ReadingThe desire to make a difference in creating a customer-oriented culture
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