C minus for CX?
Isn’t it time Customer Experience figured more in schools? Imagine for a moment that you are back in your teens and you are considering what you are going to do…
Source: Jeff Green/Rethink Robotics - Rethink Robotics, CC BY 4.0, https://commons.wikimedia.org/w/index.php?curid=65794970
The urban myth that reflects a scary reality
“65% of future jobs have not been invented” is a myth but the underlying drivers are massively important Many of us have heard the statistic “65% of school children will…