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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
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Read more about the article Whose job is it anyway? The importance of accountability in the world of Customer Experience

Whose job is it anyway? The importance of accountability in the world of Customer Experience

  • Post author:Ian Golding
  • Post published:May 1, 2020
  • Post category:Article/Customer Experience

I absolutely love it when people share things with me that I have never come across before. It is why I am so adamant about calling myself a ‘specialist’ –…

Continue ReadingWhose job is it anyway? The importance of accountability in the world of Customer Experience
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