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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article Corporate transformation will soon switch from digital to purpose

Corporate transformation will soon switch from digital to purpose

  • Post author:Adrian Swinscoe
  • Post published:March 18, 2020
  • Post category:Customer Experience/Podcast

https://pod.co/punk-cx/interview-with-mark-curtis-of-fjord   Today’s interview is with Mark Curtis, Chief Client Officer at Fjord (part of Accenture Interactive). Mark joins me today to talk about Fjord’s new Trends 2020 report, some of the…

Continue ReadingCorporate transformation will soon switch from digital to purpose
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