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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article Reconstructing the concept of feedback and difficult conversations

Reconstructing the concept of feedback and difficult conversations

  • Post author:Rosa Antonia Carrillo
  • Post published:February 11, 2020
  • Post category:Article/Leadership

I think I have finally found a way to transform the difficult aspects of giving and receiving feedback. It would really help to get rid of those terms because they…

Continue ReadingReconstructing the concept of feedback and difficult conversations
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