Skip to content
MAKING CUSTOMER CENTRICITY YOUR STRATEGIC GAMECHANGER
  • Our Team
  • About Us
  • Insights
  • Get in touch
  • CXSA Institute
  • Our Team
  • About Us
  • Insights
  • Get in touch
  • CXSA Institute

Top Picks

  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

Author

READ ARTICLE

Recent Articles

  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

All articles

Read more about the article 4 reasons why Agile works and the most common excuse when it doesn’t

4 reasons why Agile works and the most common excuse when it doesn’t

  • Post author:Gordon Tredgold
  • Post published:January 16, 2019
  • Post category:Article/Leadership

Having been a strong proponent of Agile and Agile-like methodologies for the past 20 years. I have not only seen the benefits that can be achieved by implementing Agile but…

Continue Reading4 reasons why Agile works and the most common excuse when it doesn’t
Read more about the article Stop starting with the problem statement – it misses so much opportunity!

Stop starting with the problem statement – it misses so much opportunity!

  • Post author:Charles Bennett
  • Post published:March 1, 2018
  • Post category:Customer Innovation

The problem statement is the WRONG starting place for so many projects. We do it in our everyday business life as naturally as breathing - in fact it is deeply…

Continue ReadingStop starting with the problem statement – it misses so much opportunity!
Close Menu