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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article Coronavirus Travel: What does hospitality mean now?

Coronavirus Travel: What does hospitality mean now?

  • Post author:Liliana Petrova
  • Post published:April 1, 2020
  • Post category:Article/Customer Experience

Earlier this week, I traveled to New Orleans from JFK Terminal 5 in New York. I had planned an airport conference a few months ago. Although many colleagues chose not…

Continue ReadingCoronavirus Travel: What does hospitality mean now?
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