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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article How can startups best scale employee growth?

How can startups best scale employee growth?

  • Post author:Safwan Khan
  • Post published:November 4, 2019
  • Post category:Article

Building a startup company requires a lot of work. As the number of employees grows, so do the responsibilities of a manager. Scaling your employee growth can be a difficult…

Continue ReadingHow can startups best scale employee growth?
Read more about the article When customers ‘gang up’ – how to handle it

When customers ‘gang up’ – how to handle it

  • Post author:Nick Bush
  • Post published:December 12, 2017
  • Post category:Case Study

The role of social media as a machine for allowing groups of people to be in a state of perpetual outrage is a trend which shows no signs of abating.…

Continue ReadingWhen customers ‘gang up’ – how to handle it
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