For the past few months I’ve been engaging in an Enterprise Resource Planning (ERP) system merger & new supply chain management project. I was mainly involved with change management, more specifically…
How can retailers stand out from the competition and ensure sustainability of in-store coffee experiences? My husband and I recently visited a local coffee shop with some friends, and I…
I'm always looking for ideas to help me think differently about leadership development. My colleagues on LinkedIn have not disappointed me. There was a recent post that made me realize…
Meet Diane. She is traveling with her 2 year old and 5 year old to her in-laws’ house for Thanksgiving. This is the one annual trip she has to take.…
In the chaos of the running of a business, training employees and continuing to train them throughout their tenure at your company can fall down the list of priorities. However,…
Although Customer Experience has been around for a long time, hiring for CX has become a greater priority for executives and funding committees only in the last 5 years. With…
You’ve taken the plunge and finally set up that business that you’ve always wanted. Gone are the days of working for someone else – you’re finally out on your own…
Just like walking to the next tee, starting over can really help you up your game. Recently I was at an event where we were comparing the number of jobs…
Priti Patel’s much-publicised forced resignation as International Development Secretary the other week, for not disclosing the extent of her holiday meetings with senior contacts in the Israeli government, illustrates the perils of going…
Building a startup company requires a lot of work. As the number of employees grows, so do the responsibilities of a manager. Scaling your employee growth can be a difficult…