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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article Five Go Mad at GWR
Image: Loco Steve on flickr

Five Go Mad at GWR

  • Post author:Nick Bush
  • Post published:March 29, 2018
  • Post category:Customer Innovation

Even a fictional character can have a bad customer experience George was feeling a bit strange. Together with her cousins Dick, Julian and Anne – not forgetting her dog Timmy…

Continue ReadingFive Go Mad at GWR
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