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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article Improve your customer service with more “gorms”

Improve your customer service with more “gorms”

  • Post author:Nick Bush
  • Post published:October 23, 2019
  • Post category:Article/Customer Experience

A distant reminder of Candid Camera is nothing to smile about. As a TV-obsessed tot in the 1960s, one of my favourite programmes was Candid Camera. With its procession of…

Continue ReadingImprove your customer service with more “gorms”
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