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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Recent Articles

  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article Want to get results? Stop being results-driven!
By Kamyar Adl via Wikimedia Commons

Want to get results? Stop being results-driven!

  • Post author:Nick Bush
  • Post published:May 28, 2020
  • Post category:Article/Customer Experience/Customer Innovation/Leadership

Remove the obvious and focus on the meaningful Look through any selection of LinkedIn profiles and you’ll find the usual array of chest-beating descriptions of people’s skills and attributes. I’m…

Continue ReadingWant to get results? Stop being results-driven!
Read more about the article The Magic of Mentoring

The Magic of Mentoring

  • Post author:Guest Contributor
  • Post published:February 4, 2020
  • Post category:Article

I am really benefiting from some great mentoring at present which is keeping me accountable and moving forwards every week. However, I also love mentoring others and watching them evolve…

Continue ReadingThe Magic of Mentoring
Read more about the article An entrepreneurial tip I learnt from a stock market trader

An entrepreneurial tip I learnt from a stock market trader

  • Post author:Charles Bennett
  • Post published:December 12, 2017
  • Post category:Entrepreneurialism

I have taken up a new pastime. A few months ago, I started to become interested in day trading. I am finding the learning curve immensely satisfying. Every day I…

Continue ReadingAn entrepreneurial tip I learnt from a stock market trader
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