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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article Mattress-buying – a multi-hundred-million-dollar industry and a hotbed for dirty deals, snake oil, law suits and intrigue

Mattress-buying – a multi-hundred-million-dollar industry and a hotbed for dirty deals, snake oil, law suits and intrigue

  • Post author:Nick Bush
  • Post published:December 12, 2017
  • Post category:Customer Innovation

Who can you trust these days? In an era of ‘fake news’ and everyone’s opinions masquerading as facts, it’s a relevant question. I just read a great Fast Company article…

Continue ReadingMattress-buying – a multi-hundred-million-dollar industry and a hotbed for dirty deals, snake oil, law suits and intrigue
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