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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
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Recent Articles

  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article How an entrepreneur grew his business from $168 to $168M

How an entrepreneur grew his business from $168 to $168M

  • Post author:Rosa Antonia Carrillo
  • Post published:January 4, 2020
  • Post category:Article/Entrepreneurialism

I was a little depressed after a colleague told me about a CEO that had fired several people because they used an outdated procedure. Unfortunately, this company was the only…

Continue ReadingHow an entrepreneur grew his business from $168 to $168M
Read more about the article Are you suffering from collective delusion?
Image by Charlie, via Wikimedia Commons

Are you suffering from collective delusion?

  • Post author:Nick Bush
  • Post published:May 2, 2018
  • Post category:Leadership

Nick Bush and Charles Bennett find that under-performing teams invariably persist with the wrong underlying beliefs. How many times have you seen a company or team consistently underperform yet carry…

Continue ReadingAre you suffering from collective delusion?
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