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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article Profit, purpose and the power of advocacy

Profit, purpose and the power of advocacy

  • Post author:Kym Hamer
  • Post published:March 29, 2019
  • Post category:Customer Innovation/Video

Recently I had the opportunity to learn more about UK handmade cosmetics brand LUSH. Ever since, I've been reflecting about a surprising discovery - the complete separation of the LUSH's…

Continue ReadingProfit, purpose and the power of advocacy
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