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  • How to Create a Common Categorization Framework for Your Unstructured Customer Feedback
  • The Benefits of a Customer-Centric Culture
  • NPS Best Practices
  • A Recipe for CX Success: It’s About Authenticity, Not Perfection
  • What if customers want more than excellent service?

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Grateful for customer experience heroes

Grateful for customer experience heroes

  • Post author:Liliana Petrova
  • Post published:6 January 2020
  • Post Category:Customer Experience / Featured / Video

When we launched The Petrova Experience, we did so with the words “in pursuit of customer happiness.” Pursuit of happiness is part of every interaction we have with our clients,…

Continue Reading Grateful for customer experience heroes
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