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  • When Is Chasing CX Trends a Waste of Time? What Do We Do Differently?
  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)

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Read more about the article How to become a butterfly – thriving in a VUCA world

How to become a butterfly – thriving in a VUCA world

  • Post author:Kym Hamer
  • Post published:April 9, 2020
  • Post category:Article/Customer Experience

Have you seen the movie Selma? It’s about the American Civil Rights Movement’s defining march from Selma, Alabama to the state’s capital, Montgomery in 1965. I found it hard to watch…

Continue ReadingHow to become a butterfly – thriving in a VUCA world
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